Non-Conformance Reports

Qualis ERP's Non-Conformance Reports module lets small and mid-sized manufacturers record anything that fails its requirements: an out-of-tolerance part, contaminated material, a wrong revision from a supplier or a customer complaint. A single NCR holds what went wrong, how serious it is, why it happened, what was done with the goods and what it cost, so the history of a defect never sits in scattered emails. Raising an NCR takes a title, a type, a severity (critical, major, minor or observation), a category such as dimensional or contamination, and a source such as incoming inspection, in-process, final inspection or customer return. Qualis assigns the number automatically. The record then moves through draft, open, under investigation, pending disposition, pending approval, approved and closed. You document the affected quantity, lot and serial numbers, the root cause category and description, the containment, corrective and preventive actions, a disposition (use as is, rework, repair, scrap, return to supplier, concession or deviation) and the estimated and actual cost in a chosen currency. A status change that needs approval waits for the approver's sign-off. Quality engineers open NCRs from the line or after a failed check. Quality managers filter the list by severity, watch the open and pending disposition counts, and export records for audits. Each NCR links to the affected product, supplier and client. A CAPA can be raised straight from the NCR and stays linked to it. A failed automatic inspection opens a draft NCR with the lot, product and supplier filled in, Approval Workflows handles the sign-off, and Notifications tells the assignee when an NCR is assigned, changes status or needs approval. Attachments are stored in Document Management.